Terms of Service
Last updated: November 16, 2025
1. Acceptance of Terms
By downloading, installing, or using the Carmel Travels mobile application, you agree to be bound by these
Terms of Service. If you do not agree to these terms, please do not use our app.
2. Service Description
Carmel Travels provides travel consultation services through our mobile application. Our services include:
- Professional travel consultation for various destinations
- Accommodation and transport recommendations
- Safety tips and vaccination advice
- Cultural insights and local customs information
- Budget planning and recommendations
3. User Responsibilities
You agree to:
- Provide accurate information when using our services
- Use the app only for lawful purposes
- Not attempt to hack, reverse engineer, or disrupt the app
- Not misuse or abuse our consultation services
- Comply with all applicable laws and regulations
4. Pricing and Payments
- Consultation prices are clearly displayed in the app
- Prices may vary by destination and service type
- All payments are processed securely
- Prices are subject to change with prior notice
- Currency may vary based on your location
5. Consultation Services
- Consultations are provided for informational purposes only
- We strive to provide accurate and up-to-date information
- We will respond to consultation requests within a reasonable timeframe
- Consultation recommendations are advisory and not guarantees
- You are responsible for making your own travel decisions
6. Refund Policy
- Refunds may be requested within 7 days of purchase
- Refund requests must be submitted via email to muhammad.igbarea@appsflyer.com
- Refunds are provided at our discretion
- Processing time for refunds may take 5-10 business days
7. Limitation of Liability
Carmel Travels shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from your use or inability to use the app
- Any travel-related incidents or issues
- Third-party content or services
Our maximum liability is limited to the amount you paid for the consultation service.
8. Intellectual Property
All content, features, and functionality of the Carmel Travels app are owned by us and are protected by
copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our
content without permission.
9. Termination
We reserve the right to suspend or terminate your access to the app at any time, with or without notice, for
any violation of these Terms of Service or for any other reason we deem necessary.
10. Changes to Terms
We may modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your
continued use of the app after changes constitutes acceptance of the modified terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes
shall be resolved in accordance with the dispute resolution mechanisms available in your jurisdiction.
12. Contact Information
© 2025 Carmel Travels Ltd. All rights reserved.